Some of our case stories

We’ve had the privilege of working with some of the most amazing customers in the world. They have placed a lot of trust in our research. Together we have gained insights that have generated or saved millions in revenue. Emotion Mining sets a new standard for excellence in customer and employee research.

For the past 20 years, we have helped large and small organizations understand their customers and uncover organizational inefficiencies.

Brands learn

  • what product needs exist
  • how to improve messaging

Teams learn

  • where productivity bottlenecks exist
  • how to improve company culture

Emotion Mining is a new standard for operational excellence.

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Our Customers

Here is a selection of some of the organizations we’ve had the pleasure of working with in the past.

  • American Express
  • America Online
  • Campbell Soup
  • Chips Ahoy!
  • Coca-Cola
  • Dofasco
  • GOJO
  • Hylands
  • Johnson & Johnson

  • Lexus
  • Lipton
  • National Institute for Drug Abuse
  • Penske
  • Ralston Purina
  • Stanford University
  • State Street
  • Sutter Health
  • Tresemmé

Our Partners


We see our partners as more than just a business deal. Their success is our success. We strive to help them and enable them in every way possible. We have a strategic partnership in the Market Research space with The Martec Group. The Martec Group provides best-in-class strategic intelligence and market research solutions. Based in Chicago with a global footprint spanning North America, Europe and Asia, The Martec Group specializes in the automotive, healthcare, building materials and construction, chemicals, and industrial equipment industries. The Martec Group has over 30 years of industry experience.